Adding the ability to integrate Pigeonhole's live interactive features to your Socialive events is easy. Pigeonhole enables live interactive features such as chat, Q&A, and polls to your event, regardless of the platform your Socialive event is being viewed on by your audience. This article will go over the steps to connect your Pigeonhole account to Socialive.


Prerequisites

To connect your Pigeonhole account to Socialive, you need to:

  • Be a Socialive Administrator in your Socialive account
  • Set up your Pigeonhole account. If you haven't, check out the Pigeonhole Help Center for more information.

Process

Step 1: Getting Your Pigeonhole API Key

The first step is to get your Pigeonhole API Key to connect your account to Socialive.

  1. Log in to your Pigeonhole account as an Admin or Team Lead user.
  2. Click on your profile picture at the top-left corner, under your Team Workspace, click Workspace Settings.
  3. From Workspace Settings, select Developer. If you do not see this option, it means you are not an Admin or Team Lead user.
  4. Copy the API Key.

Step 2: Connecting Pigeonhole to Socialive

Now that you have your Pigeonhole API Key, let's connect your account to Socialive.

  1. Log in to your Socialive account as an Administrator.
  2. From the Settings menu, click Connections.
  3. From the Connections page, click Add connection.
  4. A pop-up will appear. Select Pigeonhole.
  5. Enter a name (a) for your Pigeonhole account and paste your API Key (b).
  6. Click Save.

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.