You must meet certain hardware, software, and network requirements to ensure that your Socialive broadcast is produced with the highest video and audio quality. In this article, we will go over the following topics:


Minimum Computer Requirements

If you need help finding your system specifications, follow these steps for both PC and Mac.


What You Need

Studio Host

Chrome Guest

Hardware

PC or Mac (Macbook Pro 14" or 16")

PC or Mac

Operating System

Minimum
  • Windows 10

  • macOS El Capitan 10.11

Recommended

  • High Sierra or newer (recommended)

Upload Speed

  • 10 Mbps or more

Check Your Network Connection

Browser

  • Google Chrome

  • Microsoft Edge

Browser Version

Latest version

Processor (CPU)

Minimum

  • Intel i5 U+5 (5th Gen if using a discrete graphics card. Otherwise, 6th Gen U+6)


Recommended

  • Intel i7 Quad-Core or equivalent

Minimum

  • i5 Dual-Core 2.3 GHz

  • Pentium Core 2 Duo 2GHz

Memory (RAM)

Minimum

  • 4GB

Recommended

  • 8GB

Preferred

  • 16GB or more

Minimum

  • 4GB

Graphics Card (GPU)

Recommended

  • Dedicated 512MB VRAM

Computers with integrated GPUs are NOT recommended.

N/A

MacBook Pro 13" and MacBook Air are NOT recommended for producers due to the lack of a dedicated graphics card and slower processors. It MAY be possible that newer models can stream one 720p 30FPS camera feed and support up to 1-2 guest streams.


By using minimum hardware specifications with great network conditions, it is possible to have 1 stream at 720p 30FPS. Other considerations, such as the number of guests, local recordings, tabs left open in your browser, having Microsoft Teams running simultaneously, etc., will impact the performance and may create quality issues with your video output.


Minimum Mobile Requirements

What You Need

Apple Devices

Android Devices

Hardware

iPhones

  • iPhone 7 or newer


iPads

  • iPad (8th Gen or newer)
  • iPad Air (4th Gen or newer)
  • iPad Pro (4th Gen or newer)


  • 2GB of RAM
  • 16GB storage
  • 8-core CPU with 1.8 GHz clock speed

Operating System

iOS or iPadOS 13 or above

Android 9 or above

App

Socialive

Downloading the Socialive Mobile App

App Version

Latest version

Latest version

NOTE: Older iPhone models (7, 8, XR) may be used. However, given their limited processing power, guests may enter Energy Saver mode quickly after joining a broadcast or face other issues. It is highly recommended to test recording on those devices before the actual recording or broadcast.


Best Practices for Live Streaming

Turn Off WiFi and Connect with Ethernet Whenever Possible

Ensure you are connected to the network by ethernet and have turned off WiFi. WiFi signals may not be consistent enough to support high-definition live streaming.


Close All Non-essential Applications and Browser Tabs

Close any browser tab and application that is not essential to ensure the smoothest possible live stream.


Use an External Webcam

External webcams have more space for lenses and other electronics, typically offering better resolutions, video, and audio.


Use a Headset

Using headphones helps eliminate feedback issues from microphones picking up the computer output.


Use a Computer with a Dedicated Graphics Card

Computers with dedicated graphics cards can usually broadcast smoother, higher-quality video.


Checking Your Network Connection

Check your download and upload speed and latency using speedtest.net.


Checking Your Chrome Browser Version

Follow the instructions in the below support articles to check and keep your browser version up to date:


Still, looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.