On24's Broadcast Video option allows you to incorporate high-quality Socialive broadcasts into your live webcasts. This article will go over the steps to:


To broadcast to an On24 Webcast, you need to:

  • Have the Broadcast Video option enabled on your On24 account. For more information, contact your On24 Customer Success Manager.
  • Be a Socialive administrator on your Socialive account.


Creating an On24 Webcast

  1. Go to On24 and click Create a Webcast.
  2. On the next page, create your Webcast. Make sure to select the Broadcast Video option from the Present Type drop-down.
  3. After you create your Webcast, you will see the Presenter Information at the bottom. Copy the Encoder A's URL and Stream ID.

Connecting Your On24 Webcast to Socialive via RTMP

  1. In Socialive, under the Broadcast Live tab, click the asterisk icon (the last icon).
  2. In the pop-up that appears, click Add RTMP.
  3. Another pop-up will appear. Enter the following information:
    1. Label - By default, this is named "Rtmp," but you might want to add something that differentiates the account from others.
    2. Server URL - Paste the Encoder A's URL as the Server URL.
    3. Stream Key - Paste the Encoder A's Stream ID as the Stream Key.
  4. Click Save.

Previewing Your Broadcast

We recommend that you preview your broadcast before the live Webcast to check that everything is working properly.

  1. In Socialive, set up your broadcast with a start card at the beginning.
  2. Once you are ready, toggle on the On24 Webcast channel you created in the section above, and click Start Broadcast.
  3. Click on the Preview link in On24 to open the preview event console.

Starting Your On24 Webcast

When it is time to start your On24 Webcast, follow these steps:

  1. In Socialive, we recommend that you start your broadcast 1 hour before the audience lobby open time.
  2. In On24, click Start Live in PMXD when you're ready to start your Webcast.
  3. When you are ready to stop your Webcast, click Stop Live in PMXD.

Still, looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.