This article will cover the steps to join a session as a guest from a computer. If you’re joining from a mobile device, follow the instructions in the article Joining a Session as a Guest from an iOS Device.
To join a session from a computer, you need to:
Have an invitation to participate from a Socialive administrator
Use Google Chrome or Microsoft Edge as your browser
There are three ways to join a session as a guest: with a guest link, an email invitation, or the Socialive web portal.
Guest Link
Click the guest link provided by the producer/host.
You will be taken to the lobby. Here, you can select which camera and microphone device you want to use during the session and run a tech check before joining the Green Room. Review Completing a Tech Check to learn more about the tech check process.
When you are ready, click Join Green Room.
Note that you must sign in if your account has Producer or Admin access.
Email Link
Click the Join Button
You will be taken to the lobby. Here, you can select which camera and microphone device you want to use during the session and run a tech check before joining the Green Room. Review Completing a Tech Check to learn more about the tech check process.
When you are ready, click Join Green Room.
Note that you must sign in if your account has Producer or Admin access.
Portal (An account must be created in advance)
Log in to Socialive
On the dashboard, you'll see a list of sessions you have been invited to join. Find the right session and click Join as guest.
You will be taken to the lobby. Here, you can select which camera and microphone device you want to use during the session and run a tech check before joining the Green Room. Review Completing a Tech Check to learn more about the tech check process.
When you are ready, click Join Green Room.
By joining the Green Room, you consent to be recorded. Learn more about the Green Room experience.
Still, looking for an answer?
Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.