Health Indicators are available for producers to have a clear picture of guests' video feed quality throughout a broadcast or recording session. The Health Indicator takes into account guests' frame rate, bit rate, and resolution which are associated with the network quality. Poor network quality will lead to poor video quality.
By default, Health Indicators are disabled for guests in the Green Room. However, guests can enable this option in the Green Room video settings.
This article provides information about the location and functionality of the Health Indicator.
Health Statuses
The Health Indicator uses the following color-coding for its statuses:
Excellent - Green
Good - Green
Fair - Orange
Poor - Red
Very Poor - Red
In Socialive Studio
Producers can see a guest's Health Indicator at the bottom-right corner of their video feed under the Live Sources panel.
Hovering over the Health Indicator will reveal the frame rate and resolution of the guest's video feed.
In the Green Room
By default, the Health Indicator of other guests does not automatically show. You can enable this in your video settings. When enabled, you'll see other guests' health indicators at the bottom-right corner of their video feed.
Additionally, a guest can see their own Health Indicator at the bottom-left corner of the Green Room. If you click the Health Indicator, you'll see the resolution and the frame rate of the video feed.
In Socialive Mobile
In the iOS mobile app, the Health Monitor is located at the top-right corner, next to the chat. Tap the Health Monitor icon to see other stats such as the Frame Rate, Resolution, and Bitrate.
Still looking for an answer?
Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.