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Navigating the Socialive Web Portal

Welcome to Socialive! When you log in to Socialive, you can quickly access the things you use most: your broadcasts, broadcast invites, and recordings. Additionally, you can also add your company logo to the portal.

In this article, we will go over the following topics:

Overview of the Portal

  1. My Broadcasts - Access an open broadcast session or create a new one. You can also use the options menu to rename or close a broadcast without entering Studio.
  2. Join a Broadcast - View and join broadcasts you are invited to as a guest. You can also use the options menu to remove yourself from the guest list.
  3. Recordings - View and manage the gallery of your completed broadcasts and recordings. 
  4. New Broadcast - Create a new broadcast session.
  5. Settings Menu - Access core functions of account management. This includes: adding users, channels, Socialive players (depending on the license type), accessing the Support Center, downloading the Socialive Mobile apps, or resetting your password.
  6. Quick Links - Shortcuts to the Socialive website, Guests Best Practices guide, downloading the Socialive Mobile app, Product Updates announcements, and our blog.
  7. Socialive Support Chat - A direct link to chat with Socialive Support.

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.

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