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Navigating the Socialive Web Portal

Welcome to Socialive! When you log in to Socialive, you can quickly access the things you use most: your sessions, guest and contributor invites, and recordings. Additionally, you can also add your company logo to the portal.

In this article, we will go over the following topics:

Overview of the Portal

  1. My Sessions - Access an open session or create a new one. You can also use the options menu to rename or close a session without entering Studio.
  2. Join a Session - View and join sessions you are invited to as a guest. You can also use the options menu to remove yourself from the guest list.
  3. Recording library - View and manage the gallery of your completed recordings. 
  4. Create - Create a new session.
  5. Settings Menu - Access core functions of account management. This includes: adding users, spaces, Socialive players (depending on the license type), accessing the Support Center or Learning Hub, downloading the Socialive Mobile apps, or resetting your password.
  6. Quick Links, - Shortcuts to the Socialive website, knowledge center, tips for guests, support and product updates.
  7. Socialive Support Chat - A direct link to chat with Socialive Support.

Still looking for an answer?

Contact Socialive Support via live chat, email at support@socialive.us, or submit a support ticket.

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