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Download a transcript or captions file for your recordings

Now you can download a transcript or caption for any composite or ISO video. Transcripts and captions allow you to streamline the process of repurposing and reviewing content, adhere to accessibility regulations/expectations, and ensure your video content is available to a larger audience.




What are transcriptions?

Transcription refers to the process by which audio is converted into written text and made available as a document. It may or may not include time codes. In Socialive, this will be made available in (.txt) format and will include time codes. The producer’s audio will also be included as it is often helpful to have their questions/guidance on the transcription. 


What is a captions file?

Captioning is similar to transcription, but captions always include time codes and adhere to standard file formats for use in video players. A captions file is a plain-text file containing the text of what is said in the video, along with time codes for each line of text. 

In Socialive, caption files will be made available in (.srt) or (.vtt) format. 


Most popular video platforms support captioning by uploading one or more captions files to a particular video. 


Important notes to keep in mind

1. Audio quality will impact transcription - if the speaker is speaking clearly at normal volume and in a generally quiet environment, the transcript should be accurate.

2. Sometimes the results for some speakers are more accurate than others. It is always important to read over the files before adding them directly to your video in an external editing tool.

3. If there are multiple languages detected in a recording, usually the first language spoken will be picked up.

4. There will be issues with files where no audio is detected; the email notification will indicate that the processing failed.


For more information read Generating and exporting closed captions for your recordings


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