Tips and Tricks

Screenshare Troubleshooting

Screen not sharing?

Written by Christian Bedoya
Updated over a week ago

Saving and Sending Console Logs

Troubleshooting? Here's the best way to give us information on errors that come your way

Written by Christian Bedoya
Updated over a week ago

Best Practices With Socialive Mobile

Going live or recording with the app? Here are a few suggestions to make sure you optimize your session.

Written by Christian Bedoya
Updated over a week ago

How to add Background Audio to your Broadcast

A guide on adding background audio/music to a broadcast

Written by Delshaun Henson
Updated over a week ago

Facebook Token Error

Facebook token error and how to fix authorization in Socialive.

Written by Christian Bedoya
Updated over a week ago

How to customize your broadcast

Add your own graphics, logos, and overlays to brand your stream and add information for your audience

Written by Christian Bedoya
Updated over a week ago

Audio Desync or Video Lag

How to troubleshoot WebRTC Audio sync issues

Written by Christian Bedoya
Updated over a week ago

How to Schedule a Live Event in Youtube Studio

Creating a Scheduled Event in YouTube Live Streaming allows you to set up YouTube’s unique Stream Name & URL in Socialive ahead of time.

Written by Christian Bedoya
Updated over a week ago

Creating a Test Page in Facebook

Create a page in Facebook to test your live stream without publishing it to your audience.

Written by Christian Bedoya
Updated over a week ago

Can I broadcast to Instagram Live?

Options for broadcasting live into Instagram

Written by Bryan Lipson
Updated over a week ago

What if my camera or microphone isn't working or detected?

Written by Bryan Lipson
Updated over a week ago

Troubleshooting: LinkedIn Live

Having difficulties streaming to LinkedIn? Please learn about what may be happening and how to fix.

Written by Tori Montgomery
Updated over a week ago

How to Use LinkedIn Live Targeting

Target LinkedIn Live broadcasts to specific Languages and Regions

Written by Tori Montgomery
Updated over a week ago

Internet Explorer is no longer supported

Written by Bryan Lipson
Updated over a week ago

How to install a previous version of Google Chrome

Current recommendation: Chrome 75

Written by Nicolas Parr
Updated over a week ago

How to Reset Your Password

Written by Nicolas Parr
Updated over a week ago

FaceTime Camera not appearing in Socialive (Mojave Users)

Not seeing your camera source? Lets fix that.

Written by Bryan Lipson
Updated over a week ago

Incorporate Live Comments into Your Broadcast (Apple Users)

Looking to show off your audience engagement?

Written by Bryan Lipson
Updated over a week ago

Turn off Portrait lock on your mobile device

If the screen doesn't rotate on your iPhone, iPad, or iPod touch, turn off the Portrait Orientation lock

Written by Bryan Lipson
Updated over a week ago

Embedding Socialive's Player in Wix

Lets get started!

Written by Bryan Lipson
Updated over a week ago

Embedding Socialive's Player in Squarespace

Lets get started!

Written by Bryan Lipson
Updated over a week ago

Embedding Socialive's Player in Shopify

Come on sellers, lets push the needle!

Written by Bryan Lipson
Updated over a week ago

Enable broadcasting to LinkedIn Live with Socialive

LinkedIn Live is currently in private beta

Written by Bryan Lipson
Updated over a week ago

Scheduling a Facebook Live Broadcast

Plan your broadcast ahead

Written by Bryan Lipson
Updated over a week ago

How to Clear Your Google Chrome Browser Cache

The Chrome browser may be holding on to some outdated files

Written by Nicolas Parr
Updated over a week ago

Getting connected to Workplace by Facebook

Get connected to Workplace in seconds via RTMP

Written by Bryan Lipson
Updated over a week ago

Stream to Amazon from Socialive

Locating your Stream Key in Amazon and Adding it to Socialive

Written by Bryan Lipson
Updated over a week ago

Welcome to the new web experience

See whats new in Portal

Written by Bryan Lipson
Updated over a week ago

Creating Polls

Engage with your audience using polls

Written by Bryan Lipson
Updated over a week ago

How to View & Download Recordings

Downloading your previous broadcasts in Portal is easy

Written by Bryan Lipson
Updated over a week ago

Applying New Orientations

Appeal to your mobile audience with these new resolutions

Written by Bryan Lipson
Updated over a week ago

How to Create Your First Broadcast

Starting a broadcast just got easier

Written by Bryan Lipson
Updated over a week ago

Video size by Aspect Ratio

Written by Bryan Lipson
Updated over a week ago

Joining a Broadcast on Socialive's Mobile App

Get connected and start broadcasting from anywhere!

Written by Bryan Lipson
Updated over a week ago

Using Screen Share

Get familiar with screen share in Socialive Studio

Written by Bryan Lipson
Updated over a week ago

Using Layouts

Get conversational with your guests using Socialive's layouts

Written by Bryan Lipson
Updated over a week ago

Atem Blackmagic Capture Cards

Get connected with Blackmagic and Socialive

Written by Bryan Lipson
Updated over a week ago

Creating a Channel

Learn how to create and edit channels within your Socialive account and why it's important for media management

Written by Bryan Lipson
Updated over a week ago

Stream to any RTMP with Socialive

Written by Bryan Lipson
Updated over a week ago

Stream to JW Player with Socialive

Written by Bryan Lipson
Updated over a week ago

Stream To Twitter and Periscope with Socialive

Get both accounts connected for simultaneous broadcasting!

Written by Bryan Lipson
Updated over a week ago

Stream to Vimeo with Socialive

Written by Bryan Lipson
Updated over a week ago

How to create graphic overlays to enhance and brand your broadcasts

Ideal dimensions for lower-thirds and corner bug graphics

Written by Christian Bedoya
Updated over a week ago

Managing Socialive Account User Roles

How to set user roles as Admin or Broadcaster

Written by Jonathan Joffe
Updated over a week ago

Stream to Twitch from Socialive

Locating your Stream Key in Twitch and Adding it to Socialive

Written by Jonathan Joffe
Updated over a week ago

Broadcast live to Brightcove

Connect your Brightcove account to Socialive

Written by Bryan Lipson
Updated over a week ago

Running a Test Broadcast

Steps to ensure your technical setup is ready for your Broadcast

Written by Bryan Lipson
Updated over a week ago

How to Schedule a YouTube Live Event(Stream Now Classic)

Save time & peace-of-mind by setting up your stream in YouTube ahead of time.

Written by Jonathan Joffe
Updated over a week ago

Recommended Gear Setups for Use with Socialive

The tools to put together a professional quality broadcast, on a variety of budgets

Written by Jonathan Joffe
Updated over a week ago

Managing Facebook Comments

It's easy to moderate your Facebook comments in Socialive

Written by Bryan Lipson
Updated over a week ago

Minimum Technical Specifications

Best practices for setting up your computers, mobile devices, and internet connection

Written by Christian Bedoya
Updated over a week ago

Enabling Live Video in Your YouTube Account

To broadcast from Socialive into YouTube, you'll need to enable live video within your YouTube account

Written by Bryan Lipson
Updated over a week ago

Reviewing Broadcast Analytics

Reviewing the data performances of your broadcasts

Written by Bryan Lipson
Updated over a week ago