If you're having trouble connecting a page, it could be Facebook permissions.

To fix this issue you have to reissue the authorizations from Socialive into Facebook for all the pages you manage in Socialive.

First remove all the accounts you've connected in Socialive

Enter Facebook's settings tab in the right hand drop down menu

In settings you'll see "Business Integrations"

There you can check the permission settings for each integration like Socialive. Remove Socialive Broadcaster so we can grant those permissions again.

Once you've done that go back into Socialive and reconnect your Facebook pages like you've done before but you will stop at the page in which it asks you to "Choose what you allow". Click the link and scroll through all dropdowns and select everything you may need to allow.


Still looking for an answer?

Contact the Socialive Support team via our Live Chat or via email at support@socialive.us

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