Viewing and downloading your previous broadcasts has never been simpler thanks to our new portal layout.

In this article, we will go over the steps to view and download recordings from your Socialive account.

Prerequisites

To view and download recordings of your previous broadcasts, you need to be an administrator in your Socialive account.


Process

  1. Log in to the Socialive Web Portal.

  2. Navigate to Recordings. You will see all the recordings of previous broadcasts. You can use the search bar or filter by channel or host to find a specific recording of a broadcast. When you search or use filters, the results will show individual recordings (ungrouped by broadcast). Without searching or using filters, the recordings page shows recordings grouped by broadcast.

    Click on the thumbnail of the Recording you want to view and download. It will open the recording and you will be able to watch it.

  3. Click Download on the bottom-left corner under the player. It will automatically download an MP4 file to your hard drive.

If you were using an external camera during your broadcast, your camera's entire stream will also be available for download, which is useful if you wanted to re-edit or document any aspect of your broadcast.


Still looking for an answer?

Contact Socialive Support via live chat or email at support@socialive.us.

Did this answer your question?