This article will go over the steps to join a broadcast as a guest from an iOS device.

Prerequisites

To join a broadcast as a guest, you need to have:


Process

  1. Get your device ready for the broadcast by:

    1. Turning off Portrait Lock

    2. Turning on Do Not Disturb Mode

    3. Close all other apps running in the background

  2. Open the Socialive app and log in to your Socialive account.

  3. Tap on the three-stripes menu icon at the top-left corner of the screen.

  4. Select the Channel where you want to join the broadcast.

  5. Tap Join.

  6. Turn your device horizontally to continue.

  7. Select the recording quality:

    • Standard: The quality of your recording may fluctuate based on network conditions. Ensure you have a strong connection.

    • Full-HD: You will need at least 1.5GB of free space per hour of recording. You currently have *** of space free.

  8. Click Continue.

  9. In the Green Room lobby, you will see some buttons to the right of your screen. Below is an overview of these features:

    1. Join Green Room: Tap on the green button on top of your video feed or the green arrow at the top-right corner.

    2. Switch Camera: Tap to switch between the front and back camera of your device.

    3. Mute: Tap on the mute icon to mute and unmute yourself.

    4. Settings: Tap to access the advanced settings:

      • General Settings:

        • Automatically mute backstage participants

        • Show guides: When enabled, guides will appear on the screen to help position yourself within the frame.

      • Adjust Settings: Drag the dials to adjust your brightness, temperature, and saturation. By default, auto-adjustment is enabled.

    5. Back: Tap to exit the Green Room lobby.

  10. Tap Join Green Room.

  11. Welcome to the Green Room. This is where you can see and interact with the producer and other guests.

    • You will be able to see other guests and the producer in the gallery view.

    • Tap on the Guest icon to see the Guest List. From here, you can tap on a guest's name to pin or maximize their video or tap on the speaker icon next to their name to mute them (to yourself only).

    • Tap on the message icon to open the chat. This is where you can communicate with the producer and other guests in the Green Room.

    • Tap on the Health Status monitor to see your health stats. The health monitor shows 5 different statuses: Great, Good, Okay, Poor, and Bad, depending on the quality of your video feed. Tap on the health monitor icon to see other stats such as your Frame Rate, Resolution, and Bitrate. You can also enable the stats to appear in the status bar, or enable Energy Saver mode. When Energy Saver mode is turned on, you will only see your own video feed, and all other participants will be audio-only to conserve resources on your device.

    • Tap on the end call button to leave the broadcast. This will prompt you to confirm that you want to leave the broadcast.

    • Switch Camera: Tap to switch between the front and back camera of your device.

    • Tap the microphone icon to mute and unmute yourself throughout the broadcast. This will mute you to other guests in the Green Room and the audience if you are live.

    • Tap the settings icon to access the advanced settings. These are the same settings you have access to from the Green Room lobby.


Still, looking for an answer?

Contact Socialive Support via live chat or email at support@socialive.us.

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