To ensure that your Socialive broadcast is produced with the highest video and audio quality, you must meet certain hardware, software, and network requirements. In this article, we will go over the following topics:


Minimum Computer Requirements

If you need help finding your system specifications, follow these steps for both PC and Mac.

What You Need

Producer

Guests

Hardware

PC or Mac (Macbook Pro 15")

PC or Mac

Operating System

  • Windows 10

  • macOS El Capitan 10.11 (minimum) / High Sierra or newer (recommended)

  • Windows 10

  • macOS El Capitan 10.11 (minimum) / High Sierra or newer (recommended)

Upload Speed

  • 10 Mbps or more

Check Your Network Connection

  • 10 Mbps or more

Check Your Network Connection

Browser

  • Google Chrome

  • Microsoft Edge

  • Google Chrome

  • Microsoft Edge

Browser Version

Latest version

Latest version

Processor (CPU)

Minimum

  • Intel i5 u+5 (5th gen if using with a discrete graphics card. Otherwise, 6th gen U+6)

Recommended

  • Intel i7 Quad-Core

  • i5 Dual-Core 2.3 GHz

  • Pentium Core 2 Duo 2GHz

Memory (RAM)

Minimum

  • 4GB

Recommended

  • 8GB

Preferred

  • 16GB

Minimum

  • 4GB

Graphics Card (GPU)

Recommended

  • Dedicated 512MB VRAM

Computers with integrated GPUs are NOT recommended.

N/A

MacBook Pro 13" and MacBook Air are NOT recommended due to the lack of a dedicated graphics card and slower processors. It MAY be possible that newer models can stream one 720p 30FPS camera feed and support up to 1-2 guest streams.

Note: It may be possible to use a less powerful system to host a Socialive broadcast. However, doing so may create quality issues with your output.


Minimum Mobile Requirements

What You Need

iOS Devices

Android Devices

Hardware

  • iPhone 7 or newer

  • Minimum 2GB of RAM

  • 16GB storage

  • 8-core CPU with 1.8 GHz clock speed

Operating System

  • iOS 13 or above

  • Android 9 or above

App

  • Socialive Mobile App

  • Socialive

App Version

Latest version

Latest version

NOTE: Older iPhone models (7, 8, XR) may be used. However, given their limited processing power, guests may enter Energy Saver mode quickly after joining a broadcast and/or face other issues. It is highly recommended to test recording on those devices before the actual recording or broadcast.


Best Practices for Live Video Streaming

Turn Off WiFi and Connect with Ethernet Whenever Possible

Make sure you are connected to the network by ethernet and have turned off WiFi. WiFi signals may not be consistent enough to support high-definition live streaming.

Close All Non-essential Applications and Browser Tabs

To ensure the smoothest possible live stream, close any browser tab and application that is not essential.

Use an External Webcam

External webcams have more space for lenses and other electronics, so they typically offer better resolutions, quality video, and quality audio.

Use a Headset

Using headphones helps eliminate feedback issues from microphones picking up the computer output.

Use a Computer with a Dedicated Graphics Card

Computers with a dedicated graphics card can usually broadcast smoother, higher-quality video.


Checking Your Network Connection

Click on the button below to check your download and upload speed and latency.


Checking Your Browser Version

Follow the instructions in the below support articles to check and keep your browser version up to date:


Still looking for an answer?

Contact Socialive Support via live chat or email at support@socialive.us.

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