To ensure that your Socialive broadcast is produced with the highest video and audio quality, you must meet certain hardware, software, and network requirements. In this article, we will go over the following topics:


Minimum Computer Requirements

If you need help finding your system specifications, follow these steps for both PC and Mac.

What You Need

Studio Host

Chrome Guest

Hardware

PC or Mac (Macbook Pro 15")

PC or Mac

Operating System

  • Windows 10

  • macOS El Capital 10.11 (minimum) / High Sierra or newer (recommended)

  • Windows 10

  • macOS El Capital 10.11 (minimum) / High Sierra or newer (recommended)

Upload Speed

  • 10 Mbps or more

Check Your Network Connection

  • 10 Mbps or more

Check Your Network Connection

Browser

  • Google Chrome

  • Google Chrome

  • Microsoft Edge

Browser Version

Latest version

Latest version

Processor (CPU)

Minimum

  • Intel i5 u+5 (5th gen if using with a discrete graphics card. Otherwise, 6th gen U+6)

Recommended

  • Intel i7 Quad-Core

  • i5 Dual-Core 2.3 GHz

  • Pentium Core 2 Duo 2GHz

Memory (RAM)

Minimum

  • 4GB

Recommended

  • 8GB

Preferred

  • 16GB

Minimum

  • 4GB

Graphics Card (GPU)

Recommended

  • Dedicated 512MB VRAM

Computers with integrated GPUs are NOT recommended.

N/A

MacBook Pro 13" and MacBook Air are NOT recommended due to the lack of a dedicated graphics card and slower processors. It MAY be possible that newer models can stream one 720p 30FPS camera feed and support up to 1-2 guest streams.

Note: It may be possible to use a less powerful system to host a Socialive broadcast. However, doing so may create quality issues with your output.


Minimum Mobile Requirements

What You Need

Mobile Guest

Hardware

  • iPhone 6 or newer

  • Android phone

Operating System

  • iOS 10 or above

App

  • Socialive Mobile App

App Version

Latest version

iPhones 6 and 7 models have 2 and 4 CPUs, respectively, so their device bandwidth will be more limited than newer iPhone models with upwards of 6 CPUs.


Best Practices for Live Video Streaming

Turn Off WiFi and Connect with Ethernet Whenever Possible

Make sure you are connected to the network by ethernet and have turned off WiFi. WiFi signals may not be consistent enough to support high-definition live streaming.

Close All Non-essential Applications and Browser Tabs

To ensure the smoothest possible live stream, close any browser tab and application that is not essential.

Use an External Webcam

External webcams have more space for lenses and other electronics, so they typically offer better resolutions, quality video, and quality audio.

Use a Headset

Using headphones helps eliminate feedback issues from microphones picking up the computer output.

Use a Computer with a Dedicated Graphics Card

Computers with a dedicated graphics card can usually broadcast smoother, higher-quality video.


Checking Your Network Connection

Click on the button below to check your download and upload speed and latency.


Checking Your Chrome Browser Version

Follow the instructions in the Google Chrome Help article to check and keep your Google Chrome browser version up to date.

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