To ensure that your Socialive broadcast is produced with the highest video and audio quality, you must meet certain hardware, software, and network requirements. In this article, we will go over the following topics:
Minimum Computer Requirements
If you need help finding your system specifications, follow these steps for both PC and Mac.
What You Need | Producer | Guests |
Hardware | PC or Mac (Macbook Pro 15") | PC or Mac |
Operating System |
|
|
Upload Speed |
|
|
Browser |
|
|
Browser Version | Latest version | Latest version |
Processor (CPU) | Minimum
Recommended
|
|
Memory (RAM) | Minimum
Recommended
Preferred
| Minimum
|
Graphics Card (GPU) | Recommended
Computers with integrated GPUs are NOT recommended. | N/A |
MacBook Pro 13" and MacBook Air are NOT recommended due to the lack of a dedicated graphics card and slower processors. It MAY be possible that newer models can stream one 720p 30FPS camera feed and support up to 1-2 guest streams.
Note: It may be possible to use a less powerful system to host a Socialive broadcast. However, doing so may create quality issues with your output.
Minimum Mobile Requirements
What You Need | iOS Devices | Android Devices |
Hardware |
|
|
Operating System |
|
|
App |
|
|
App Version | Latest version | Latest version |
NOTE: Older iPhone models (7, 8, XR) may be used. However, given their limited processing power, guests may enter Energy Saver mode quickly after joining a broadcast and/or face other issues. It is highly recommended to test recording on those devices before the actual recording or broadcast.
Best Practices for Live Video Streaming
Turn Off WiFi and Connect with Ethernet Whenever Possible
Make sure you are connected to the network by ethernet and have turned off WiFi. WiFi signals may not be consistent enough to support high-definition live streaming.
Close All Non-essential Applications and Browser Tabs
To ensure the smoothest possible live stream, close any browser tab and application that is not essential.
Use an External Webcam
External webcams have more space for lenses and other electronics, so they typically offer better resolutions, quality video, and quality audio.
Use a Headset
Using headphones helps eliminate feedback issues from microphones picking up the computer output.
Use a Computer with a Dedicated Graphics Card
Computers with a dedicated graphics card can usually broadcast smoother, higher-quality video.
Checking Your Network Connection
Click on the button below to check your download and upload speed and latency.
Checking Your Browser Version
Follow the instructions in the below support articles to check and keep your browser version up to date:
Still looking for an answer?
Contact Socialive Support via live chat or email at support@socialive.us.